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Your CRM Solutions
& Management Agency

CRM Management Agency
Desktop showcasing CRM Management Solutions

Email Marketing

Use your CRM to send emails and speak personally to your audience about offers and updates. All to stay front of mind exactly when you need it.

Hubspot CRM

As the best CRM platform in Australia, use Hubspot to support your daily activities, sales team, marketing results and more, all in one super user-friendly place.

Marketing Automation

It’s in the name. Automating your business means less manual handling for you and your team, from client and customer communications, emails and more.

Make Your CRM Work For You

Top Notch CRM Business Solutions


Optimise your business services for conversions with in-built forms, quick landing pages and automated email follow ups to enquirers.


Designed and built mobile-first to capitalise on your (most probably mobile-heavy) website traffic.


Don’t miss a meeting, never forget a follow-up. Keep your customers and potential customers happy with internal and external notifications.

Join Our Happy Clients

BMW Sydney was. client of Sydney Digital Marketing Agency for 6 years
Sydney Digital Marketing Agency looks aftre the marketing for Ivory Group - a premier Recruitment agency in Sydney
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Lara Scolari
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Susanne Rauer
Susanne Rauer
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“Sydney Digital Marketing Agency is simply the best! I am SUPER happy with the design, the functionality, automation and performance of my digital marketing and website they built.”
David Goudkamp
David Goudkamp
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“The service from SDM has been impeccable. They run all our Digital Marketing – SEO, SEM, built our website and CRM. They’re always available and have new ideas. We’ve got full trust in their abilities.”
Bobbi Simonds
Bobbi Simonds
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“Google PPC is an important channel for us. Therefore, having a partner with deep knowledge and experience is vital. SDM has the people with such talent, and have consistently worked hard for us to extract the results we require”
Matt Clarke
Matt Clarke
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Simon, Ben and the SDM team are passionate,smart digital marketeers. They transformed our SEO and website analytics. No hesitation in recommending them as an agency partner.
Giles Keay
Giles Keay
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I could not recommend Simon and his entire team enough to anyone considering undertaking any aspect of digital marketing and design for their business. Thank you.
Tony Dunphy
Tony Dunphy
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SDM worked with us setting up our Hubspot Sales system and were an incredible resource [..] Their automation knowledge and capabilities really set us on the road to success[..] I would not hesitate to recommend them.

Get the Most Out of Your CRM

Your team works hard and fast, and your CRM needs to keep up.
From sales funnel to customer communications, your CRM is your business, and everything is customisable to fit how you want to use it. Complicated means unusable. At Sydney Digital Marketing Agency™, we set up your online CRM marketing platform so it works for your team, not the other way round.

First, we begin to understand who you are, what your business does, and how your customers need to be nurtured. Our team uses a strategic understanding of business processes to optimise and set up your deals pipeline and sales funnel. From here, we utilise areas for automation so you can spend less time on manual follow-ups, and instead focus on selling your business.

A CRM Dashboard for Maximizing Your CRM Potential

3 Steps to Growth

Start Your Discovery

Contact us today to start your process of brand & consumer discovery, learning and strategising.

Get Your Blueprint

Receive your full marketing strategy created by your team of creative, strategic & analytical brains.

Start Your Discovery

Sit back and reap the rewards of a CRM agency that practices what they promise.

Start Your Discovery

Contact us today to start your process of brand & consumer discovery, learning and strategising.

Get Your Blueprint

Receive your full marketing strategy created by your team of creative, strategic & analytical brains.

Keep On Growing

Sit back and reap the rewards of a Search Engine marketing agency that practices what they promise.

The Digital Marketing


Branding, design, content & marketing.


Sales, CRM, website performance & SEO.


Branding, tone of voice, SEO & copywriting.

Our Work In Action

Increase in conversions from organic search
Search Engine Marketing,
Web Design & Dev
Increase in total goal completions
Search Engine Marketing, Social Media Marketing, Email Marketing, Web Design & Dev
Increase in total goal completions
Social Media Marketing, Search Engine Marketing, Email Marketing
Increase in paid search conversions
Search Engine Marketing, Social Media Marketing, Email Marketing, Web Design & Dev

Frequently Asked Questions

A CRM system is like having a super-powered assistant for your business! Here’s why you need one:

  1. Awesome Customer Experience: A CRM system helps you keep all your customer info and interactions in one neat and organised place. Plus, you’ll know exactly what they like and need, so you can give them the VIP treatment they deserve.
  2. Sky-High Sales: With all your customer info at your fingertips, you can spot sales opportunities like a boss and create campaigns that hit the mark. Plus, you’ll be able to track your success and keep getting better and better.
  3. Dream Team Collaboration: A CRM system helps your whole team work together like a well-oiled machine. No more missed opportunities or duplicated efforts – just seamless teamwork!
  4. Effortless Efficiency: A CRM system takes care of boring tasks so you don’t have to. Say goodbye to manual processes and hello to more time for the fun stuff.
  5. Data Magic: A CRM system gives you all sorts of valuable insights into your customers’ behaviour and buying patterns. It’s like having a crystal ball!
  6. Happy Customers: With all your customer info in one place, you can catch any potential issues before they become problems. That means happier customers and more repeat business for you.

In short, a CRM system is like having a sidekick for your business – it’ll help you provide awesome customer experiences, reach new heights with your sales, and work smarter, not harder.

CRM management platforms like Hubspot make it exciting and fun managing leads and customers. Thanks to personalised communications, you can turn simple daily tasks into an actionable check-list that lets you leave work on time. 

Having a customised sales funnel and deals pipeline, you are easily able to track any interactions your team has with any single customer or contact. Not only this, but all marketing communications, website touch points, pages viewed and customer support chats.

With Marketing automation, move your contacts seamlessly through your pipelines and funnel to supercharge your customer relationships.

All of our Sydney Digital Marketing Agency™ approved CRM platforms also come with reporting, data visualisation and integrations with all of your current platforms.

With Sydney Digital Marketing Agency™ CRM services, you can trust in the complete set up, optimisation, automation, training and management of your chosen CRM platform. We enable your business and services team to flourish together by working in the same direction towards a common goal.

CRM consulting services with us also include the development of your sales team and ensuring your entire team is speaking the same language and gaining the insights from your customers so you can grow exponentially.

As a CRM advertising agency, we understand the importance of tracking data so you can use it to grow your marketing and business services. How? With Hubspot CRM platform, every touch point from the first ad clicked, through to the customer support years down the track can be followed within every contact or customer profile.

Knowing the history of your customers means you can advertise using the data collected from your CRM in order to further optimise and target what your audience wants and needs. 

CRM implementation services mean a one-time set up for years and years of valuable data. So valuable, it’s invaluable.

Speak to the Best CRM Agency in Sydney

Manage your leads, sell more and gather invaluable data on your real customers. Get CRM lead management and CRM business solutions that make your business thrive.